Terms and Conditions

Welcome to Travel Explorer. By using our travel services, you agree to the following terms and conditions. These terms are governed by UK law and apply to all transactions and arrangements made through Travel Explorer.

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Welcome to Travel Explorer. By using our travel services, you agree to the following terms and conditions. These terms are governed by UK law and apply to all transactions and arrangements made through Travel Explorer.

1. Definitions

"Travel Explorer" refers to our corporate travel agency, headquartered in the United Kingdom, its team, and affiliates. "Client" refers to the company, organisation, or individual engaging our services. "Suppliers" refer to third-party providers, such as airlines, hotels, car rental companies, and event organisers.

Travel Explorer offers tailored corporate travel management services, including but not limited to: • Business flight bookings (domestic and international) • Premium hotel reservations • Car rental and chauffeur services • Event coordination and conference planning • Travel insurance advisory All services are subject to availability and supplier terms and conditions.

Bookings will only be confirmed upon receipt of payment or written approval, as outlined in the agreement. Clients must provide accurate traveller details during the booking process. Travel Explorer is not liable for errors resulting from incorrect or incomplete information.

Invoices must be paid in full within 7 days of issuance unless otherwise agreed in writing. Travel Explorer accepts the following payment methods: bank transfer, corporate credit card. Late payments may incur an interest charge of 8% per month, in compliance with the UK Late Payment of Commercial Debts (Interest) Act 1998.

Cancellation requests must be submitted in writing to Travel Explorer. Refunds are subject to the terms of our suppliers, which may include fees or non-refundable deposits. Travel Explorer will outline these terms at the time of booking. Administrative charges for cancellations will be specified in the client agreement.

Any amendments to confirmed bookings are subject to supplier availability and may incur additional charges. Travel Explorer will notify the client of any applicable fees and new timelines before proceeding with changes.

The client is responsible for ensuring that all travellers possess valid passports, visas, and any other required documentation. Travel Explorer will provide guidance on visa requirements and travel regulations but is not liable for issues arising from insufficient or incorrect documentation.

Travel Explorer acts as an intermediary between clients and suppliers. While we endeavour to ensure smooth arrangements, we are not liable for: • Supplier service failures (e.g., flight delays, cancellations, or hotel overbookings) • Loss or damage of personal property during travel • Illness, injury, or accidents during the trip We strongly recommend that clients obtain comprehensive travel insurance to cover unforeseen circumstances.

Travel Explorer is committed to safeguarding client data in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Personal information will be used solely for the purpose of booking and facilitating travel services. Any data shared with suppliers will be handled securely and responsibly.

Travel Explorer is not liable for non-performance of services due to unforeseen events beyond our control, including but not limited to: • Natural disasters • Political unrest or changes in travel regulations • Industrial strikes • Public health emergencies (e.g., pandemics)

Any disputes arising from these terms will first be addressed through amicable negotiation. If unresolved, disputes may be referred to mediation or the courts of England and Wales.

These terms and conditions are governed by the laws of England and Wales. Any legal proceedings will be subject to the exclusive jurisdiction of the courts of England and Wales.

Travel Explorer reserves the right to amend these terms and conditions at any time. Clients will be notified of material changes in advance, and continued use of our services will imply acceptance of the revised terms.

Questions About Our Terms?

If you have any questions about our terms and conditions, please contact our legal team for clarification.

© 2025 Travel Explorer. All rights reserved.

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Support

contact@mytravelexplorer.com

+44(0) 20 4559 9566

Address

132 Lewisham High Street, London SE13 6EE

Address

132 Lewisham High Street, London SE13 6EE


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© 2025 Travel Explorer. All rights reserved.