Our Duty of Care

Our comprehensive duty of care solution gives you and your travellers’ peace of mind with full-scale pre, during and post-trip safety and security management.

Pre-trip

In-depth trip reporting – You’ll get access to globally consolidated information on traveller itineraries and reports on each destination to educate travellers prior to their trips.

Travel alerts

Keep travellers up-to-date with real time updates on potential disruptions or global events.

Travel Profile

Manage continually updated records on all employees, ensuring all relevant contact information is correct.

During trip

Employee tracking – Track and understand where all your business travellers are at any time, based on their itineraries.

24/7 support

Reach out to our excellent travel consultants directly in case of emergency, or for any urgent trip change and advice.

Major Emergency Response Management

Evacuation and auxiliary services for your travellers, ensuring that whatever happens, they’re fully supported.

Post-trip

Reporting – You’ll get full visibility and compliance insight into trips, from planned to completed

Security – Your security comes first

Companies trust us because of our continual commitment to protecting their data.

We know how important your data is and we make sure to stay up to date in implementing powerful built-in technologies to protect it

Security features

  • Data Encryption at Rest

  • Data Encryption in Transit

  • Secured deployment

  • Hosted in high-availability data centres

 

Internal security

We have variety of security measures in place across our company – not only technical and physical, but also policies and procedures, in addition to ensuring our employees are kept well-trained and informed.

Information Security Policy

We have a policy that all employees and applicable contractors are expected to follow. It enforces best practice and we review it regularly

We are PCI compliant through digital jewels.              

Employee Awareness Scheme

We provide security awareness training to every employee in the company on an annual basis. It’s delivered by our security team, is a role-specific to each team and is tailored to our company and risks we face. This includes training about GDPR.

We also provide regular security bulletins and emails to all employees, and have a dedicated security update section in our internal newsletter.

Access control

We implement role-based access control at Travel Explorer and work to ensure that people only have access to data required for their job.

Business Continuity

Both corporate travel booking platform and our support services have a variety of controls to ensure that our services remain constant if a negative event were to occur.

Physical security

Our offices are all protected with a variety of measures that include 24/7 security guards and CCTV.

GDPR

We review all our data sub-processors to ensure that they maintain the high standard of security you’d expect for your data.

WhatsApp WhatsApp us